It’s late…you’ve been browsing budget airline websites for hours to snap that final few £’s off the lowest price, and then you eventually decide to push the “continue” key to purchase. But what’s this? Somehow your local PC has cached some surplus data and the ticket you’ve just purchased has the wrong date on it! Disaster!!!
But you know your rights…don’t you?
Well, under aviation ticketing good practice code, as indeed your statutory purchase rights, you have a 24-hour “cooling off” period when purchasing airline tickets. In fact, when you book a …

By Vera de Ruiter
Update: 9th March 2011
It is with deepest sorrow and regret that we report the death of Honister Slate Mine owner Mark Weir in a tragic helicopter crash on the evening of Tuesday, March 8th 2011. The writer of this feature, Vera de Ruiter and the Editor, Peter Rosenfeld both had the pleasure of spending time with Mark and his family send their condolences to the Marks wife, Jan and their 3 children along with his extended family of his businesses, peers and colleagues.
Let there be no doubt that Mark …

By Vera De Ruiter
To ski or not to ski? Go once and you’re hooked for life, that’s what they say…I was not one of those kids that went skiing with parents every winter and I never made up for the lost time as a teenager. So when I did eventually get on the piste for a week at the grand old age of 30 I felt, and proved to be, totally useless. I managed to go through all the scenarios, from falling off the lift to rolling down the slope, …

By Peter Rosenfeld
My first impression of Gdansk from my airport bus window was I had arrived late at a party where the band had finished and all that remained were wandering people picking out the leftovers. Possibly the legacy of cold war Communism or even reminiscent of just 80 years ago when I would’ve found myself in the Free City Of Danzig, an independent state with its own passports, currency and stamps. The fate of Danzig was sealed by the Germans in 1939 when World War 2 began, but that’s …